The era of technology has brought many changes to people and certain aspects in the way of living including education. There are two possible ways in teaching and learning nowadays, which is the traditional face to face method and through the computer. What difference does it make between these two methods? There are few aspects that needed to be considered in comparing traditional face to face instruction with computer assisted language learning such as the strength and weaknesses of both methods, the foundation of each method and also the learners’ perspective of each method.
Kiesler et al. (1984), said that since participants cannot see or hear each other, participants lack the aural and visual paralinguistic cues that in the face-to-face setting non-linguistically signify the listener’s orientation to the discourse: for example, annoyance, agreement, or indifference. From the input perspective, interaction first and foremost provides opportunities for comprehension, which enables learners to link the L2 forms to the meanings they encode. Hui et al. (2008) did a field study and compared the effectiveness and satisfaction associated with technology-assisted learning with that of face-to-face learning and the result showed that technology-assisted learning improves students’ acquisition of the kind of knowledge which requires abstract conceptualization and reflective observation, but adversely affects students’ ability to obtain knowledge which requires concrete experience. Ahmad et al. (1985) stressed that the computer is a just a tool without any inborn wisdom or a mind of its own, that the computer itself is incapable of learning or teaching and that it can only perform the exact instructions given by a human user, without which it is powerless. However, Schulz, (1993) argued by saying that the computer is the perfect candidate for individualized instruction because, unlike humans, it has infinite resources of patience and can teach on a one-to-one basis at a pace dictated by the individual’s capabilities.
Putnam (1983), Hope (1984), Alatis (1986), and Secan (1990), together they came to the same conclusion which is the traditional position sees the computer as a mere adjunct to the teacher’s role, which remains central to the process of language learning. Johnson et al. (2000) mentioned that there are no significant differences between the two methods when success factors are determined and students can learn just as effectively in either of the two formats, whatever their style of learning, providing that the teaching is conducted with an adult learning theory and has instructional design guides. Gruba (2004, p.637) refers to the teacher as a “mediator” between the computer and students throughout the learning process, serving the role of “keeping things running smoothly”. So, whether the implementation of computer assisted language learning is working or not reflects to how the teacher guided the students through the whole learning process. According to Berger et al. (2008), online and face-to-face environments play different and complementary roles. (Chew, 2008) supported by saying that this way, the development of “blended learning” as a grounding area will enable teachers to design, develop and deliver effective mixed programs. However, Jackson and Helms (2008) have found that hybrid classes continued to exhibit the same weaknesses of the online format, and that the addition of face-to-face interaction does not minimize weaknesses.
Reisetter et al. (2007) examined whether online learners and face-to-face learners are equally satisfied with the quality of their learning; their findings showed that both learning styles scored equally with regard to learning outcomes and satisfaction. Chun, (1994) and; Perkins & Newman, (1999) said that as a result of the different conditions underlying the communication, the skills involved in expressing oneself and interpreting others in the written electronic environment are different from the skills required for communicative competence in the face-to-face milieu. Chun (1994) also found that second language students interacted directly with each other rather than mainly with the teacher, and that students displayed more interactive competence in comparison with students in face-to-face classroom discussions. Beauvois, (1992, 1998); Bohlke, (2003); Chun, (1994); Kelm, (1992); and Kern, (1995) have also reported more balanced participation in written electronic as opposed to face-to-face conferences where they do not feel shy and nervous when discussion were dominated by few members. The discussion tends to be more equally distributed among participants.
Although in recent years remarkable progress has been made in speech recognition and artificial intelligence, the interactivity of the computer and language learners is still somewhat limited, and studies reported that the computer could not contribute very much to the development of language skills. This topic has given me a lot of insight of how teaching and learning should be conducted. However, there is no clear answer of which method is better as both have their strengths and weaknesses. Students might as well achieve good results in language learning if proper guidance were given.
Either way, the teachers play a very vital role in teaching and improving the learning process especially in ESL. As for Malaysian education context, the implementation of smart schools has increased computer assisted language learning and thus, this could be the step that needed to be taken seriously by improving the systems to ensure that it will allow students from other schools to achieve the same result. Exposures and experiences are also important to make CALL a success, but the traditional method could not be ignored as the teachers still need to guide the students so that they will stay on track in learning.
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